![]() ![]() Yet I’m having nothing but a frustrating experience thus far. I believe in what ProtonMail an ProtonVPN are all about – the secure encryption, the business model – and chose to upgrade and pay because I believe this is the right business model to make privacy possible and accessible. I was referred back to the video to show me how to do what I’d already done – that hadn’t worked. I’ve emailed back and forth with your support team and am not getting any help. That worked, but of course I no longer am using ProtonVPN, which I’m paying for along with an upgraded email account. I finally dragged the ProtonVPN app to the trash, emptied it, and forced my Mac book to shut down, then restarted. I also had no internet connect as ProtonVPN kept trying to connect – I tried to disconnect, and that didn’t help. The customer service goes above and beyond, as they’ll even help you with a third-party router and VPN-related issues.Ĭurrently, Planet VPN is offering its four-year Premium Package to customers on a four-year contract (36 months).I went through this whole process for my Mac book and all seemed fine -when I left my screen and returned later I had a popup asking to access my keychain, which I allowed, but then got a popup asking for my credentials, and I had no idea what that was about, nor could I even get past that popup to get to my keychain to try to find any login credentials. As a result, all users remain 100% safe, anonymous, and protected.Īs a Premium Package client, you can contact their customer service team 24/7 via email or live chat. Up to 10 active devices can be connected to the VPN at no extra cost, and users’ logs or personal information aren’t collected. Well-rounded and laid-back gaming experience ![]() Up to 10 devices get full access and are able to connect simultaneously to 1,260 servers at maximum connection speeds in over 60 countries. The premium package has additional upgrades, including maximum connection speeds, double VPN speeds, dedicated servers, P2P protocols, torrent services, Onion-Over-VPN, and streaming. ![]() Additional services included in the premium package You get additional security protocols, including protection against IP and DNS leaks, kill switch technology, 256-bit encryption, and unlimited bandwidth. You can immediately access five free locations without registration. The Planet VPN download is super-fast and installs in less than two minutes. Additional free service for five locations ![]()
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